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Proudly Australian since 1936

Privacy Policy


Hambours take your right to privacy very seriously and want you to feel comfortable using our web site. This Privacy Policy outlines how Hambours manages personally identifiable information (referred to as "Data" below) that may be provided by you or collected by us on our site. This Policy does not apply to other entities that we do not own or control or persons that are not our employees, agents or within our control. This Privacy Policy provides for all requirements contained in the Commonwealth Privacy Act 1988.

Please also take time to read our Terms of Use.

1. Collection of Data

In order to provide some features on our website, you need to register on this web site. This registration process requires only a valid e-mail address and a unique user ID and password. Providing us with other information is at your option, for example through submission of forms on this site; or if available, posting of comments in support forums. Like many web sites, we may also automatically receive general information that is contained in our server log files such as your IP address and cookie information. Information about how advertising may be served on this site (if at all) is set out below.

2. Use of Data

We may use Data collected in a number of ways such as to:

  1. customize and improve your user experience on this site,
  2. provide data submitted in contact forms to our customer service personnel in order that they can respond to your submission,
  3. provide services or goods expressly ordered or requested by you,
  4. enable you to interact with others on this website when and if those facilities are provided.

We do not publish or give out personally identifiable Data such as email addresses to any third party person or organisation.

There may be times such as when you personally decide to opt in or publish a comment or other Data on this website. This Data will be published according to clearly available instructions or guidelines on this site in this Privacy Policy or elsewhere.

We will make efforts so that your Data will not be provided to third parties unless

  1. provided for otherwise in this Privacy Policy;
  2. we obtain your consent, such as when you choose to opt-in or opt-out to the sharing of Data;
  3. a service provided on our site requires the interaction with or is provided by a third party, by way of example an Application Service Provider;
  4. pursuant to legal process or law enforcement;
  5. we find that your use of this site violates our this Policy, Terms of Service, other usage guidelines or as deemed reasonably necessary by us to protect our legal rights and/or property;
  6. or this site is purchased by a third party whereby that third party will be able to use the Data in the same manner as we can as set forth in this Policy.

In the event you choose to use links that appear on our site to visit other web sites, you are advised to read the privacy policies that appear on those sites.

3. Cookies

Like many web sites, we set and use cookies to enhance your user experience, such as retaining your personal settings. Advertisements may appear on our web site and, if so, may set and access cookies on your computer and is subject to the privacy policy of those parties providing the advertisement. However, the companies serving the advertising do not have access to our cookies. These companies usually use non-personally identifiable or anonymous codes to obtain information about your visits to our site.

4. Editing or Deleting Your Account Information

We provide you with the ability to edit the information in your user account information that you provided to us in registration by using your personal page configuration area. You may request deletion of your user account. To do so please contact us.

Content or other data that you may have provided to us and that is not contained within your user account, such as posts that may appear within our forums, may continue to remain on our site at our discretion even though your user account is deleted.

5.  Changes to this Privacy Policy

We may make changes to this Policy from time to time. We will notify you of substantial changes to this Policy either by posting a prominent announcement on our site and/or by sending a message to the e-mail address you have provided to us that is contained within your user settings.


While this Privacy Policy states our standards for maintenance of Data and we will make efforts to meet them, we are not in a position to guarantee these standards absolutely. There may be factors beyond our control that may result in disclosure of data. As a consequence, we disclaim any warranties or representations relating to maintenance or nondisclosure of Data.

7.  Contact Information

If you have any questions about this Policy or our web site, please feel free to contact us.

Our Guarantee

We guarantee all garments bearing our 'Hambours' label against faulty materials and workmanship. If you are not satisfied, we will gladly exchange or refund the item you have purchased.